0800 99 66 99

Level 2 NVQ Certificate in Business and Administration

This nationally recognised qualification proves you can perform business and administration tasks to a required standard. The training is designed to teach you simply how to increase your performance, productivity and supervisory skills.

This course is suitable for those who wish to obtain the skills needed to pursue a career in Business Administration or undertake further professional development.

When will I start the course and how long will it take?

The course will commence in September, November and January and takes one year to complete. You will attend College for one day per week and a compulsory work placement one day per week. We organise the work placement on your behalf.

What will I study?

You will develop an understanding of how to carry out administrative tasks in a professional and efficient manner.

Modules include:

  • Using office equipment
  • Meet and welcome visitors
  • Using the telephone
  • Diary systems
  • Research information
  • Storing and retrieving information

The majority of students tend to study the level 2 in text processing alongside this qualification as it provides a complementary set of skills.

How is it assessed?

You will complete a portfolio of evidence which your tutor will fully support you with this. This will be reviewed in the classroom.

Do I need any previous qualifications to start this course?

You do not need any prior qualifications or experience, however you will undertake an initial assessment prior to enrolment.

What are the course fees?

If you are aged 19+, course fees are dependent on your personal circumstances and you may be eligible for funding. For more information, please click here.

What can I go on to do once I have completed this course?

Upon successful completion of this course you may wish to progress onto the level 3 certificate in Text Processing. Some of our previous students have gained employment with their work placement. Those that want to continue with study could go onto AAT accounting qualifications, ITQ user skills and more.

The course has proven success of helping students gain employment in range of sectors with companies including United Utilities and NHS.

I'm interested in this course, what do I do next?

If you would like any further information in relation to this course, please contact our enquiries team directly on 0800 99 66 99 or email enquire @ sthelens.ac.uk or drop into our next Enrolment and Information Event. Alternatively, submit an application form to secure a place.

Ref: Liz Crompton



Why study Business with us?


Tutors have extensive industry experience.


Explore marketing, management and much more.

Employer links

Work on real projects with local employers.


A business qualification is very flexible and adaptable.


Excellent progression routes.

Learning environment

Take regular trips for first-hand insight.