OCR level 3 Diploma in Administration (Business Professional)

This advanced course is suitable for anyone wanting to work in a senior administrative role. It will help you to develop skills in planning both your own and other people's work, and also in communicating with colleagues at all levels.

You will develop the skills to work effectively and to carry out a range of complex administrative functions required in a business environment. You will also have the opportunity to learn the latest IT skills to a high standard.

When will I start the course and how long will it take?

The course will start in September and will take one year to complete.

The course takes place at St Helens College, Town Centre Campus, St Helens, WA10 1PP.

What will I study?

During this course, you will cover the following:

  • Understanding function and roles within the business organisation
  • Producing complex business documents
  • Recruitment and selection
  • Supporting business meetings
  • Organising a business event
  • Reviewing and developing office procedures
  • Carry out research and prepare a report
  • Legislation affecting organisations
  • Working in a team

There is also an opportunity to undertake a two-week work placement with a local employer. Your tutors will be able to support you to do this.

You will study alongside like-minded people in classes delivered by friendly supportive tutors.

How is it assessed?

You will be assessed by a range of different methods including observations, witness testimony, worksheets, assignments, projects, reports, discussions and verbal and written questioning.

Do I need any previous qualifications to start this course?

You should have already completed NCFE level 2 / 3 Skills for Business, OCR level 2 Administration, NVQ Administration/ IT. You should also have five GCSEs at grade 4 (equivalent to grade C) or above.

What are the course fees?

Course fees are dependent on your personal circumstances and you may be eligible for funding. For more information on the financial support that may be available, please visit our dedicated Adult Financial support page.

If you are aged 19 or over, you could also choose to apply for a 19+ Advanced Learner Loan to cover your course fees enabling you to study now, pay later. Loan eligibility isn't dependent on income or employment status and there is no credit check. Loan repayments don't start until you have finished your course and earn over £25,000 per year. For more information, please visit our dedicated Advanced Learner Loan page.

What can I go on to do once I have completed this course?

Upon completion of this course, you have the opportunity to progress onto an NVQ Level 4 in Administration or directly into employment in an administration role.

You will also be equipped to progress onto study at a higher level, for example a HNC/HND in Business at University Centre St Helens.

I'm interested in this course, what do I do next?

If you would like any further information in relation to this course, please contact our enquiries team directly on 0800 99 66 99 or email This email address is being protected from spambots. You need JavaScript enabled to view it. or drop into our next Enrolment and Information Event. Alternatively, submit an application form to secure a place.

Ref: Alana Clough



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Why study Business with us?

Industry Experts

Lecturers and tutors have extensive experience in commercial industries.

Diverse Range of Topics

Explore a wide range of topics from marketing and accounting to management.

Employer Links

Work closely with local and regional employers on live briefs and projects. 

Flexible Qualification

A business qualification is adaptable across a wide range of sectors and industries.


Our excellent progression routes can lead to an apprenticeship, university or employment.

Valuable Insight

You will take trips abroad and in the UK to gain first-hand experience of the industry.