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OCR Level 2 Diploma in Administration (Business Professional)

During the course you will develop your understanding of administrative functions and activities within a work environment as well as acquiring the skills to carry out administrative tasks autonomously.

It is ideal for individuals looking for a career in an office environment. It will provide you with a thorough grounding in administrative, secretarial and personal assistant (PA) skills.

When will I start the course and how long will it take?

The course will start in September and will take one year to complete.

What will I study?

During this course, you will cover the following:

  • Working in administration
  • Written business communication
  • Making & receiving Calls
  • Welcoming Visitors
  • Handling Mail
  • Career planning in Administration
  • Teamwork in administration
  • Financial transactions
  • Organise business travel and accommodation
  • Organise meetings
  • Handling diary systems

How is it assessed?

You will be assessed by a range of different methods including observations, witness testimony, worksheets, assignments, projects, reports, discussions and verbal and written questioning.

Do I need any previous qualifications to start this course?

You are required to have a GCSE in English language at grade 4 (equivalent to grade C).

What are the course fees?

Course fees are dependent on your personal circumstances and you may be eligible for funding. For more information, please click here.

What can I go on to do once I have completed this course?

Upon completion of this course, you have the opportunity to progress onto the OCR Level 3 Diploma in Administration (Business Professional) or progress into employment. You will have gained secretarial skills which can lead to employment in an office environment as a junior PA or a junior administrative assistant. The skills you will develop will hold you in good stead no matter what career you decide to follow.

Ref: Alana Clough



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Why study Business with us?

Industry Experts

Lecturers and tutors have extensive experience in commercial industries.

Diverse Range of Topics

Explore a wide range of topics from marketing and accounting to management.

Employer Links

Work closely with local and regional employers on live briefs and projects. 

Flexible Qualification

A business qualification is adaptable across a wide range of sectors and industries.


Our excellent progression routes can lead to an apprenticeship, university or employment.

Valuable Insight

You will take trips abroad and in the UK to gain first-hand experience of the industry.