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IT Application Specialist Apprenticeship (Level 2)

Computing and IT is an integral part of many industries and due to advancements within technology, there is an increasing demand for individuals with a high level of technical skills.

This IT Application Specialist Apprenticeship will provide you with the knowledge and skills to work successfully within IT systems, software applications and communication and productivity tools.

What is an Apprenticeship?

Apprenticeships combine practical on-the-job training with work related qualifications for those aged 16 or above, living in England.

Apprentices will gain a good technical knowledge base of the sector as a whole and, combined with real, practical, work experience, will gain competency in the workplace and the development of transferable skills.

How much will I earn?

With an apprenticeship you will earn while you learn. You are entitled to the National Minimum Wage. As of 1st October 2016, this is £3.40 an hour for 16 to 18 year olds. This is also the same for apprentices over the age of 19 but in their first year of their apprenticeship.

Who is this Apprenticeship suitable for?

This apprenticeship is suitable for those who are currently working within this sector or are looking to gain employment within this sector as an IT Application Specialist within accounts, sales/marketing, publishing/multimedia, education/training, healthcare or general office/business admin department.

What type of work will I do and what qualifications will I gain?

Although apprenticeships will vary depending on your entry level and your employer. you will gain a range of skills from the varying tasks you complete. these could include:

  • Using collaborative technologies and specialist software
  • Booking appointments and booking jobs
  • Maintaining accurate records
  • Troubleshooting IT issues
  • Analysis of IT systems
  • Preparing projects for go live
  • Designing product to specifications

You will also gain the following qualifications:

  • Competence Qualification - Level 2 Diploma for IT Users
  • Employee Rights and Responsibilities
  • Level 2 Functional Skills Maths (NCFE)
  • Level 2 Functional Skills English (NCFE)
  • Level 2 Functional Skills ICT (NCFE)

You will complete functional skills if you do not have GCSEs A* - C in English, maths and ICT.

What skills and qualities will I need for this apprenticeship?

  • Proactive and fast learner
  • The ability to work both in a team and sometimes alone
  • The ability to assist customers and colleagues and find solutions to problems
  • The ability to work logically and methodically, often under pressure to set deadlines
  • A critical eye for detail and the ability to deliver what is required, when it is required
  • Open to change, and a focus on the requirements of the business at all times

Do I need any previous qualifications to start this course?

This is dependent on your employer and on the level of the apprenticeship you apply for.

You will normally need at least grade C or above in your English and maths GCSEs. If you don't have these, don't worry. You can work towards your functional skills in English and maths alongside your apprenticeship training at St Helens College.

How long will this apprenticeship take to complete?

Depending on the level you enter and the employer you work for, an apprenticeship can vary in duration, from one year to four years.

The average duration of this apprenticeship is 18 months. This will be discussed and confirmed with each individual apprentice after initial advice and guidance and initial assessments are completed.

How will I be assessed?

As an apprentice. you will be assigned an assessor. who will visit you in the workplace to observe the tasks you complete. You will also complete a number of relevant work-related modules at the College. All of which will contribute to the overall success of your apprenticeship.

You will also be encouraged to undertake Microsoft Office Specialist and Expert exams along with Adobe certification as an alternative to performance evidence which will enhance your employability.

How does an employer benefit from this apprenticeship?

This apprenticeship will provide employers with an apprentice that has the skills, knowledge and competency to successfully progress within a business and contribute to their overall efficiency and productivity.

What can I progress onto once I have completed my apprenticeship?

Upon successful completion of your apprenticeship you could progress onto the next level of study or you could go onto secure a permanent job with your current employer.

Alternatively, you may wish to progress onto a HNC in Computing and Systems Development.

Ref: Rob Barker



Why study Computing and IT with us?

Microsoft Office Specialist

Impress future employers and universities by gaining MOS status alongside your course.


Tutors are passionate about the subjects they teach with years of experience.

Progression Routes

Progress onto university, an apprenticeship or into employment.

Valuable Work Experience

Gain valuable work experience in the computing and IT industry to boost your CV. 

Diverse Range of Skills

You'll learn everything from programming and web design to multimedia application production.

Technical Support

You'll have access to the latest software to help you get the most out of your course.