CMI Level 3 Diploma in First Line Management

The Chartered Institute of Management (CMI) is the only chartered professional body in the UK dedicated to promoting the highest standards of management and leadership excellence. With a member community of over 100,000, CMI gives managers and leaders, and their organisations, the skills they need to improve their performance and create an impact.

This level 3 Diploma in First Line Management has been developed for junior managers, supervisors and first line managers who have operational responsibility for a defined area of activity and who wish to build on and develop their existing management skills and knowledge. This qualification gives junior managers the communication and motivational skills to help improve operational efficiency.

When will I start the course and how long will it take?

This course has various start dates throughout the academic year allowing you to join the course at the beginning of each module.

The course is delivered on a Wednesday evening from 6.00pm -o 9.00pm and will take one year to complete.

Dependent upon demand, this course can be delivered to employees directly within the workplace. This is done with more intensive study over a shorter period of time. More information is available upon request.

The course takes place at St Helens College, Town Centre Campus, St Helens, WA10 1PP.

What will I study?

Taught by industry professionals, you will explore the key concepts and elements of first line management. The following seven modules will be covered:

  • Developing yourself as a First Line Manager
  • Recruitment and selection
  • Resource planning
  • Meeting stakeholder needs
  • Identifying development opportunities
  • Improving team performance
  • Managing information and communication

You will study alongside like-minded people in classes delivered by friendly supportive tutors.

How is it assessed?

You will complete a written assignment at the end of each module. No examinations are required.

Do I need any previous qualifications to start this course?

Ideally, you should have already achieved a level 2 qualification although your previous experience will also be considered when applying for this course.

What are the course fees?

The total cost of this course is £1,987. This includes the registration fee for CMI membership.

There are a number of flexible payment options available including an interest-free payment plan with a monthly direct debit payment, your employer may be willing to fund your course and we can invoice them directly.

If you are aged 19-23 and this is your first full level 3 qualification, 100% of your course fees will be covered. More information can be provided upon application.

If you are aged 19 or over, you could also choose to apply for an Advanced Learner Loan to cover part of your course fees. An Advanced Learner Loan enables you to study now, pay later. Loan eligibility isn't dependent on income or employment status and there is no credit check. Loan repayments don't start until you have finished your course and earn over £25,000 per year. For more information, please visit our dedicated Advanced Learner Loan page.

What can I go on to do once I have completed this course?

Upon successful completion of this course you will hold a nationally recognised CMI qualification, valued by employers. You will be qualified to be able to register as an Associate Grade member of CMI.

You may choose to progress on to our CMI Level 5 Diploma in Management and Leadership qualification, or pursue other academic routes with us.

I'm interested in this course, what do I do next?

If you would like any further information in relation to this course, please contact our enquiries team directly on 0800 99 66 99 or email This email address is being protected from spambots. You need JavaScript enabled to view it. or drop into our next Enrolment and Information Event. Alternatively, submit an application form to secure a place.

Ref: Kirsty O'Shaughnessy

Why study Management with us?

Professional Recognition

Gain recognition for enhancing your knowledge, understanding and practice of management.


We offer progression routes from levels 3 through to 7.


For the duration of your study you will have access to all key CMI membership services.


We offer flexible study to work around your current commitments.


You will be taught by industry professional tutors.


There is opportunity to network and learn from peers across several industries.