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Level 2 Diploma in Travel and Tourism

During this course, you will enhance your knowledge of customer service and retail travel services whilst exploring visitor attractions and the role of resort representatives and tour operations.

You will also discover the importance of promotional activities in travel and tourism by conducting market research or creating effective promotional materials for target markets.

When will I start the course and how long will it take?

The course will start in September and will take one year to complete.

This course will take place at our Town Centre Campus, Water Street, St Helens, WA10 1PP.

What will I study?

During this course, you will cover the following units:

  • Customer service and selling skills for travel and tourism
  • Retail travel services
  • Visitor attractions
  • Resort representatives
  • Tour operations
  • Promotional activities in travel and tourism

How is it assessed?

You will be assessed through a combination of short written tests, case studies, projects, presentations and role plays.

Do I need any previous qualifications to start this course?

You should have four GCSEs at grade 3 or above, including English and maths.

To maximise your employment opportunities, you will also need to be aged 18 by the end of April 2022.

What are the course fees?

If you are a school leaver, aged 16-18, (under the age of 19 on or before 31st August 2024), you do not pay tuition fees or examination and registration fees and may be eligible for additional support depending on your financial situation. For more information, please visit our dedicated financial support page.

What can I go on to do once I have completed this course?

Once you have completed this course, you could progress on to the level 3 Extended Diploma in Travel and Tourism.

Alternatively, you may wish to develop your career within aviation, so you could progress on to the level 2 Diploma in Cabin Crew or level 3 Diploma in Aviation Operations

Are you ready to apply?

Are you

ready to apply?

Simply fill in our online form here.

However, if you still have questions in relation to this course and wish to receive further information, please submit your enquiry here.

Ref: Dan Murphy

Inspiring Success

Picture of our student Matt

“I love being Cabin Crew, every day is different, travelling around the world visiting the most amazing places!”

Matt, Level 2 Diploma in Air Cabin Crew

Read Matt's full story

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