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Sean Rhodes

CMI level 3 Diploma in First Line Management

"The course provided me with an unexpected opportunity of promotion and I cannot recommend the course or returning to college enough."

Sean RhodesSean Rhodes, 25, from Liverpool works at Clear Channel, an advertising company with operations throughout the world. Sean left school and began working in various positions in a range of different areas, however, he was looking for something more steady. After hearing from a friend that there were positions being advertised at Clear Channel, where he worked, Sean decided to apply and managed to secure a position as a PCO Service Operative, a role which involves servicing advertising units.

Not long after starting with Clear Channel, Sean started to think about returning to education to try and gain some formal qualifications, in particular management, which would allow him take his career forward. Sean says “I began searching online for management courses close to where I work and live. I came across the Chartered Management Institute (CMI) level 3 Diploma in First Line Management at St Helens College. It looked like the ideal course for me as I could study around my current job, it was easy for me to get to after work and it offered all the resources that I needed.”

After attending an enrolment and information event to speak with a course tutor, Sean enrolled onto the one year course. The qualification is suitable for newly appointed team leaders, supervisors, first line managers or those aspiring to secure one of these positions in the near future. It reinforces existing knowledge and builds on current work experience.

Sean says “On the first day of college, the tutors were welcoming and made that first day much easier than expected plus the other students were really friendly. I really enjoyed attending the course. It just felt great to be back in education and feeling like I was going somewhere.”

Success came for Sean halfway through his college course after informally chatting with a manager who was impressed with his initiative of returning to education. Sean explains “After discussing my college course with a manager, I was approached to apply for a promotion to team manager. I applied and successfully secured the role. I’m now supervising 12 operatives at Clear Channel.”

Since completing his college course and gaining his promotion, he has persuaded a friend to join the course. Sean says “The course provided me with an unexpected opportunity of promotion and I cannot recommend the course or returning to college enough. I’m planning to return to college in the future to move up to the next level. Who knows what that will bring!”


Why study Management and Leadership with us?

Professional Recognition

Gain recognition for enhancing your knowledge, understanding and practice of management.


We offer progression routes from levels 3 through to 7.


For the duration of your study you will have access to all key CMI membership services.


We offer flexible study to work around your current commitments.


You will be taught by industry professional tutors.


There is opportunity to network and learn from peers across several industries.